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By Mikael Sandberg · Fact-checked by Emma Bergqvist against Spelinspektionen's licence register · Updated 16 October 2026

You can reach KasinoHitta by email at kontakt@kasinohitta.com. Write to us if you have found a mistake, have a question about the content on the site or would like to discuss a partnership.

What you can contact us about

  • Corrections: Have you found incorrect or out-of-date information? Send us a link to the page and, ideally, a source, and we will look into it.
  • Questions about our content: If you are wondering about something we have written on a casino, a bonus or a payment method, we are happy to answer.
  • Partnerships: We only work with gambling operators licensed by Spelinspektionen, the Swedish Gambling Authority.
  • Feedback: Is something missing from the site, or hard to understand? Let us know what we could do better.

We read every email and reply as soon as we can. You can help us reply faster by telling us which page it concerns, what you would like us to look at and, for corrections, where the correct information can be found.

If you want to know who wrote a particular article, you can find the writers on our editorial team, along with who is responsible for which topic.

Questions about your gambling account

KasinoHitta is a guide that compares and explains casinos – it is not a casino. We have no access to gambling accounts and cannot help with deposits, withdrawals, bonuses or verification. Please contact the customer service of the casino where you play instead. Never give us details of your gambling account, your password or your payments.

If you are not satisfied with how a casino with a Swedish licence has handled your case, you can turn to Spelinspektionen, which supervises gambling operators, or to the Swedish Consumer Agency (Konsumentverket).

If gambling has become a problem

If you feel that gambling has taken over, you can get support from Stödlinjen, the Swedish gambling helpline, on 020-819 100. You can also exclude yourself from all gambling with Swedish licensed operators through Spelpaus, the national self-exclusion register. It is never too early to ask for help, and that also applies if you are worried about someone close to you.

Frequently asked questions

How do I contact KasinoHitta?

Email kontakt@kasinohitta.com. It helps if you tell us which page your question relates to.

Can KasinoHitta help me with a withdrawal from a casino?

No, we are not a casino and have no access to your gambling account. Contact the casino’s customer service, as they are the ones who can help you.

How quickly does KasinoHitta reply?

We read every email and reply as soon as we can. Tell us which page it concerns and we can help you more quickly.

Where do I complain about a casino with a Swedish licence?

Start with the casino’s customer service. Spelinspektionen (the Swedish Gambling Authority) supervises licensed gambling operators, and for questions about your rights as a consumer you can turn to the Swedish Consumer Agency (Konsumentverket).